Privacy statement

1. Who are we?

Flowspark is located at Klutendreef 77, 2841 PJ Moordrecht. We offer consultancy services in the field of workflow automation and process personal data in accordance with the General Data Protection Regulation (GDPR).

2. What data do we collect?

We may collect the following personal data when you use our services or visit our website:

• Contact information: such as your name, email address, and phone number when you book a session.
• Payment information: such as your bank or credit card details for processing payments.
• Information about your business or workflows: such as data you voluntarily provide during intake forms or consultancy sessions.
• Technical data: such as your IP address, browser type, and browsing behavior when you use our website (collected via cookies).

3. Why do we collect your data?

We process personal data solely for the following purposes:

• Providing our services: to carry out the consultancy sessions you have booked and provide you with relevant information.
• Customer service and communication: to communicate with you about your booking, answer questions, and send follow-up emails.
• Payment processing: to process payments for our services and send invoices.
• Website analysis and optimization: to analyze and improve our website using cookies.

4. Sharing data with third parties

We only share your data with third parties when it is necessary for the execution of our services or when we are legally required to do so. For example:

• Payment processors: such as Stripe, PayPal, or other payment providers that handle payments for your consultancy sessions.
• Hosting and software partners: for maintaining our website and booking system.

We will never sell your data to third parties.

5. Retention period

We do not retain personal data longer than necessary for the purposes for which they were collected, unless legally required. For example, payment-related data is retained as long as required for tax purposes.

6. Your rights

You have the right to:

• Access the personal data we process about you.
• Correct inaccurate data.
• Request the deletion of your data (“right to be forgotten”), unless we are legally obliged to retain it.
• Request the restriction of processing.
• Object to the processing of your data.
• Request data portability (the right to have your data transferred to another service provider).

To exercise these rights, you can contact us at info@flowspark.dev.

7. Data security

We take appropriate technical and organizational measures to protect your personal data from loss, theft, unauthorized access, or misuse. For example, our website uses SSL encryption for secure data transmission.

8. Cookies

Our website uses cookies to enhance user experience and analyze website traffic. A cookie is a small text file that is stored on your device when you visit our website.

8.1 Types of cookies we use:

• Functional cookies: These cookies are necessary for the proper functioning of the website, such as enabling bookings or remembering your preferences.
• Analytical cookies: We use third-party cookies, such as Google Analytics, to analyze and improve the usage of our website. These cookies collect data about your browsing behavior in an anonymized way.

8.2 Cookie notice and consent

During your first visit to our website, you will be informed about our use of cookies, and we will request your consent to place analytical cookies. You can manage and adjust cookies through your browser settings. Please note that if you disable cookies, certain website functionalities may be limited.

9. Changes to this privacy statement

We reserve the right to modify this privacy statement at any time. The most recent version of the privacy statement will always be available on our website. We recommend that you regularly review this statement to stay informed of any changes.

10. Contact information

If you have any questions about this privacy statement or how we process your data, you can contact us at info@flowspark.dev.