Terms & Conditions

At Flowspark, we aim for clear expectations and reliable delivery

The Terms and Conditions below outline our mutual responsibilities, how we handle changes, payment arrangements and privacy, so your project stays on track.

1. Who we are

  • Flowspark develops digital solutions such as apps, workflow automation, AI workflows, and AI Agents. We deliver custom work and are happy to think along with you.

2. Quotes and agreements

  • Quotes are valid for 30 days, unless stated otherwise.
  • A project starts only after your approval (in writing or by email).
  • We will do our best to deliver everything as agreed and on schedule.

3. What you provide

  • You ensure we have access to the right information, files, and systems.
  • You check the materials you supply.

4. What we deliver

  • We deliver what has been agreed, based on your requirements.
  • Minor changes are included; major changes will be discussed separately.
  • You own the deliverables (code, documents) upon payment; we retain rights to reusable components and pre-existing IP.

5. Payment

  • Payment term is 14 days after the invoice date.
  • In case of late payment, we may charge interest and collection costs.
  • For larger projects, we work in phases with milestone payments.

6. Liability

  • We are not liable for indirect damages or loss of profit.
  • We do our best, but cannot guarantee everything will always work flawlessly on every device or system.
  • You are responsible for complying with laws and regulations, such as the GDPR.

7. Confidentiality

  • We treat what you share with us as confidential. You do the same with our information.

8. Termination

  • Either party may end a collaboration in case of force majeure or if agreements are not honored.
  • You will still pay for the work completed up to that point.

9. Applicable law

  • These terms are governed by Dutch law.
  • We prefer to resolve disputes amicably first. If that fails, the court in Rotterdam will decide.

10. Mention of Flowspark

  • In all digital solutions, we may include a small mention or link to Flowspark, for example in the footer or as “Made by Flowspark”.
  • Prefer not to have this? Then we can make alternative arrangements before delivery.

11. Warranty

  • We provide a 30-day warranty after delivery for defects in the deliverables that are not caused by changes made by you or third parties, misuse, or issues in third-party systems.